5. Celoxis – Best for customer service
Celoxis offers users an overview of each project with the project schedule, task status, budget, risks, issues, and more.
Celoxis is a comprehensive and web-based all-in-one platform for project portfolio management and work collaboration. One of the world’s most adopted tools in PM, Celoxis is the software of choice for brands like HBO, Rolex, Virgin Care, KPMG, Singapore Post, Del Monte, LG and Deloitte for streamlining their projects, processes and people.
Celoxis’ real world project schedules and powerful interactive Gantt Charts packs all of the team and work dynamicities including geographically distributed project teams working in different timezones, part-time resources, unavoidable absences, interim resource swaps, and even inter-project dependencies.
Task management within Celoxis is strong and unique. Teams get an edge over other tools by eliminating multiple software they’d use otherwise. Celoxis lets them see their tasks and to dos, report bugs, manage tickets, or fill time all from a single tool. They also get relevant notifications to their inbox and can send updates directly even without logging in. Collaboration is powerful with project discussions, @mention comments, file sharing, document version control, and activity stream. 80% of their typical actions such as starting a timer, attaching a file or updating status can be done straight from their dashboards.
Celoxis provides a single source of truth for executives with a real-time project tracker, resource availabilities and utilization, timesheets, project finances, risks, issues and to-dos.
Celoxis comes with powerful analytical capabilities and their rich and interactive charts breathe new life into your project data. Organizations can leverage their built-in best practice reports and dashboards to gather 360-degree real-time insights around project health, tracking actuals vs estimates, team utilization and profit margins. With their exhaustive custom field library including formula fields, you can easily track all of your financial KPIs such as NPV.
Celoxis is extremely customizable and flexible when it comes to different organizations and industries. With their unique custom apps, you have the power to create and configure intuitive project and business processes within the project management system.
Celoxis is one of the few project manager software programs to be available both in SaaS and On-Premise flavors. SaaS costs $25/user/month and On-Premise costs $450/user one-time. Both require a minimum 5-user sign-up and come with 30-day free trial.
- In-app timer for task tracking
- Customizable widgets for groups or individuals
- Percentage of project tasks-per-user feature
- Very interactive Gantt chart
- Some difficulty with report building
- Complex menu structure
- Resource planning is not automated